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| You should always use common sense and sound judgement before making any purchase and when purchasing from a direct sales person. The Hong Kong Direct Selling Association (HKDSA) suggests you follow these tips: |
| 1. | Salespeople should tell you frankly their name, the company name, address, telephone number and the products and services that they are offering. Ask for proper identification. |
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| 2. | If you purchase from a direct sales person representing a HKDSA member company, you have the added benefit of consumer protection under the Association's Code of Conduct. Ask about the company's moneyback guarantees and warranties, refunds and exchanges, what they cover and how long they last. These terms must be consistent with those of the supplier of the product sold. |
| 3. | Ask about the right of cancellation. All member companies of the HKDSA offer a minimum of 7-day cooling off period from the date of purchase. During this period, customers have absolute right of cancellation of purchase. |
| 4. | Ask questions about the product, how it works, what it does, what it doesn't, how to get repair and after-sales service. See whether the product claims are realistic or overly exaggerated. |
| 5. | If there is a contract, it must clearly specify a description of the goods and quantity purchased, the price and terms of payment, any additional charges, the name and address of the salesperson and the company he represents. Carefully review the contract and fill in every blank before you sign. Get a copy of any contract you sign. |
| 6. | If you are not satisfied, the first contact is the salesperson. If the salesperson cannot resolve your problem, contact the company directly. If the company with which you are experiencing difficulties is a member of the Hong Kong Direct Selling Association, you can contact the Chairman of the Association's Ethics Committee by writing to: The Direct Selling Association of Hong Kong Ltd. P.O. Box 20701, Hennessy Road Post Office, Hong Kong. |
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AS A SALES REPRESENTATIVE, DIRECT SELLING PROVIDES YOU WITH: Opportunity to make friends Recognition and awards Extra income Flex-time, flex-place and flex-pace Business opportunity with low start up investment Feelings of worthwhile accomplishment |
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